Senior Product Designer for complex systems, AI-enabled products & messy workflows

Resume

ResumeCV

Pochi García Orsi

I design digital experiences, draw, and sing (I can also create ceramic sculptures, make multi-color prints, engrave wood or metal, and shoot both digital and analog photography). I have been designing digital experiences for 10 years in the fields of fintech, health-tech, and e-commerce. My goal is to transform complexity into clarity. I employ a hands-on 'Research-to-Design' workflow, incorporating AI-powered tools for technical scaffolding and rapid prototyping. This approach helps us reach users faster. 

Work Experience

Bidcom

Jun 2025 - Feb 2026

Senior Product Designer at Bidcom

Worked within the product team to improve digital experiences across Bidcom’s ecommerce ecosystem, including Gadnic, Bidcom Agro, and Service. Designed and iterated on customer-facing experiences across different business needs and product contexts.

Mirza

Aug 2024 - Present

Senior Product Designer at Mirza

Worked as part of the product team designing experiences for employees at large U.S. companies accessing childcare benefits. Simplified complex eligibility, application, documentation, and support workflows for families navigating government assistance programs.

TELADOC

Aug 2023 - Aug 2024

Senior Product Designer at Teladoc

Worked as part of the product team designing experiences for employees at large U.S. companies accessing childcare benefits. Simplified complex eligibility, application, documentation, and support workflows for families navigating government assistance programs.

Prometeo 

May 2022 - May 2023

Product Designer at Prometeo

First and only product designer for an open banking fintech startup. Owned UX, UI, research, and product design across web and app experiences, working directly with C-level, engineering, sales, and communications teams.

Designed and iterated on products including: Cross-border bank transfer payment gateway // Payment link creation and management platform // Automated payment-link generation // QR payments for taxis in Montevideo // Marketing and communications website

Facilitated workshops, interviewed users and domain experts, translated business constraints into product decisions, and helped shape product strategy alongside the leadership and engineering teams.

MODO 

Product Designer at MODO

September 2021 - April 2022

Designed experiences for the Benefits squad across mobile and web. Worked on promotions, banking offers, and internal tools used to create and manage promotions at scale. Designed the web promotions experience, improved the mobile promotions section, and simplified the creation of promotional content and graphic assets.

Garaje de Ideas 

Service Designer at Galicia

May 2021 - August 2021

Worked within Galicia’s Contactability Tribe alongside product designers and researchers. Researched, mapped, and designed improvements to customer service and internal knowledge systems.

Projects included customer-service email experiences, call-center evaluation flows, UX research knowledge management, and internal knowledge platforms for customer service teams.

Kin+Carta 

Sr. Product Designer at Shell Energy UK

February 2021 - May 2021

Designed experiences for Shell Energy’s mobile app, managing priorities, designing new features, conducting usability testing, and interviewing customers.

R/GA 

Sr. Experience Designer at ACA

October 2020 - January 2021

Worked across fintech and ecommerce projects, conducting research, analyzing markets, prioritizing features, facilitating client workshops, and designing digital experiences

Sr. Experience Designer at vVardis

October 2020 - January 2021

Projects included ACA Rural, an Argentine fintech, and vVardis, a dental beauty ecommerce platform.

PhinxLab 

Sr. Product Designer at Blockfi

Sr. Product Designer at MiEscuela

June 2020 - October 2020

Conducted heuristic evaluation of mobile and web onboarding and designed improvements to the app experience, including a new home experience.

MiEscuela: Designed workflows for a government education platform used by teachers, school directors, and government administrators. Mapped requirements, established priorities, and designed end-to-end flows and screens.

Intive

UX Leader

November 2019 - May 2020

Led UX strategy and supported business development through client discovery, presales presentations, workshops, and solution design. Mentored designers and facilitated design-thinking sessions.

Flux IT 

 Mar 2018 – Oct 2019

UX Leader / UX Designer 

Led UX teams and managed priorities across multiple digital transformation projects for financial, insurance, pharmaceutical, and marketing companies.Designed digital products and services including insurance claims, fintech onboarding, e-commerce, marketing platforms, and pharmaceutical sales experiences. Conducted stakeholder and user research, facilitated workshops, and mentored designers.

Doppler

UX / UI for websites and applications

May 2015 - Feb 2018

Designed websites, digital products, and communications for Doppler, including Doppler Relay, Doppler Academy, EMMS, and the main product ecosystem.

Degree

Visual Communication Design 

(February 2007 - December 2013) Faculty of Arts, National University of La Plata, Buenos Aires, Argentina 

Conferences, courses & more

June 2024

Course: Indi Young’s Emergent Data Synthesis

March 2024

Course: Pablo Stanley‘s Master Gorgeous UI Design Course

November 2023

Conference: ILA 2023 La Plata

Jun 2023

Course: Product Design for UX Designers by Franco Falaschi

2021/2022/2023

Course: Drama Improvisation Gaby Gavila

2020 (not finished)

Course: Coaching & leadership ELAC

September 2020

Seminar “XD Lab” by Magalí Amalla

October 2019

Conference: ILA 2019 Medellín

November 2023

Conference: ILA 2023 La Plata

April 2019

Bootcamp: Design Thinking Shiftseven

2015 - 2019

Community: IXDA

November 2018

Conference: ILA 2018 Rio de Janeiro

March 2017

Conference: GDC 2017 (Game Developers Conference San Francisco)

2017 (not finished)

Digital experiences degree UNICEN Tandil

2016

Course: “Agile Methodology” Empleartec Mar del Plata

2016

Community: Agile Mar del Plata / Agile Argentina’s organization crew

October 2016

Conference: ISA 2016 Chile

2015

Course: “UX, usability and UI” Lisandro Martinez 

2015

Course: “The Course for Human-Centered Design” IDEO

2015

Course “Storytelling for change” with Richard Richards

October 2015

Conference: ISA 2015 Córdoba

December 2014

Workshop: “UX design user-centered solutions” Globant

December 2014

Workshop “Human centered-design” with GRIN - UNLP

2009/2012/2014 2015/2016/2017/2022

Conference: TRImarchi @ Mar del Plata

Teaching & Mentoring

June 2023

Workshop: University Extension Department

2020/2022/2023

Mentoring for Usina de ideas - Public University program

2022

Mentoring for Transistemas - LGBTIQNB+ tech free courses 

2020-2022

Free & paid mentoring sessions for UXers & entrepreneurs

October 2020

UX intro talk for DCV 3D (Visual Design Communication students)

August 2020

February 2020

Workshop “Design Thinking” for trainee program for intive

June 2019

Workshop “Design Thinking” for entrepreneurs from Usina UNLP

June 2019

Workshop “Design Thinking” for leaders for Flux IT La Plata

March 2015

Webinar “Usability y Email Marketing” for Doppler Mar del Plata

September 2015

Workshop “Design Thinking” Mar del Plata’s Agile Argentina

August 2015

Workshop “Intro UX” for CAECE Mar del Plata's University 

Let's work together and get the whole pochi experience!