Pochi García Orsi
I'm Agustina. People call me Pochi, and I'm 36 years old. I love my work. I usually ask a lot of questions. I commit myself to everything that I work on. I like thinking out of the box and engaging myself in bizarre conversations. I'm keen on making people laugh. I listen to a fascinating variety of music; here is the playlist: 20 songs to know me. Let’s work together so you get the full “pochi” experience 🥰
Work Experience
Mirza
Aug 2024 - Present
Freelance Senior Product Designer at Mirza
I’m working as part of the product team to sharp the user experience of employees of large companies in USA that give the benefits of Mirza. Mirza matches families with childcare government programs. (6 months contract).
TELADOC
Aug 2023 - Aug 2024
Senior Product Designer at Teladoc
Designer in the Care Delivery area for the Foundational team. Improving the experience of providers, internal care flows, and organization of healthcare professionals.
I was involved in projects such as improving visit cancellations, reasons, and third options, integrating doctors' calendars, and ideating AI for medical care.
Prometeo
May 2022 - May 2023
Product Designer at Prometeo
Define digital experience for the open banking platform. Design team of one. Align and prepare functionalities & product strategy. UX, UI, and research for app & web. Working with C level, dev team, sales team, comms team. Start-up style. Facilitating meetings to find solutions & work around and interviewing specialists to improve strategies and users to improve usability.
Projects I was involved in website design in collaboration with the communications team, design of a payment gateway via transfer for different countries and banks (multiple iterations, versions), a platform for creating and managing payment links, QR payment for taxis in Montevideo, a platform for automatic creation of payment links, etc.
MODO
September 2021 - April 2022
Product Designer at MODO
Managing Benefits Squad experience. UX, UI, research app & web.
Projects I was involved in included creating promotional materials for ongoing banking promotions, designing the web version of the promotions, continuously improving the design of the promotions section in the mobile application, creating a platform for large-scale promotion creation, and simplifying the creation of graphic materials.
Garaje de Ideas
May 2021 - August 2021
Service Designer at Galicia
Crafting solutions as a service designer along with product designers and researchers. Part of Contactability Tribe (CX), formed by 10 different squads.
I was involved in projects such as analyzing, ideating, and selecting a knowledge platform for all UX research across design teams, analyzing and ideating improvements for customer service via email, designing and improving the evaluation form for the telephone customer service team (approaching closing the loop in stores), researching and ideating a knowledge platform for the customer service team across the company, etc.
Kin+Carta
February 2021 - May 2021
Sr. Product Designer at Shell Energy UK
Mobile app for Shell Energy customers to manage their gas/energy service. Managing backlog priorities, designing new features, testing, and interviewing users.
R/GA
October 2020 - January 2021
Sr. Experience Designer at ACA
Rural Agentinian Wallet. Research, features prioritization, market analysis, clients meetings/workshops facilitations.
Sr. Experience Designer at vVardis
Heuristics evaluation for dental beauty e-commerce. Analysis of future improvements.
PhinxLab
June 2020 - October 2020
Sr. Product Designer at Blockfi
Sr. Product Designer at MiEscuela
Heuristic evaluation of the onboarding in the mobile app and website, design improvements. Accompaniment of the new team strategy, new UX team, new tools, and business needs. Design of the new app home.
Establish priorities, analyze requirements, map and design each flow, and screens for a Government education platform. Where teachers, directors, and ministers manage school organization.
Intive
November 2019 - May 2020
UX Leader
Developing strategic action plans for the company considering user-centered mindsets. Meeting potential clients and preparing pre-sales presentations. Designing solutions by generating wireframes, flows, and prototypes. Mentoring teams. Hosting design thinking workshops.
Flux IT
March 2018 - October 2019
UX leader / UX UI at Grupo Sancor Seguros - Insurance company
My responsibilities include managing team assignments and priorities, mentoring the UX team, and analyzing client requirements and user needs for the design of different company projects (UX / UI).
July 2019 - October 2019
UX analyst at SUMED - A pharmaceutical supplies company
Designing an online sales application based on new business strategies and adding AI to the Database. Researching stakeholders’ and users’ needs by performing interviews.
March 2019 - May 2019
Product Designer at Naranja - Fintech / digital bank
Designing app onboarding for mobile wallet - future digital bank. Including biometrics and sensitive data validation.
September 2018 - March 2019
UX analyst at Federación Patronal - Insurance company
New website based on the outstanding company personality. Fluxer-centered and client-centered.
September 2018 - October 2018
UX analyst at IMS One - Digital Marketing
Designing flows and wireframes for an online marketing platform to create and publish marketing campaigns for Twitter, Spotify, and LinkedIn including IA suggestions.
May 2018 - June 2018
UX analyst / UI at Federación Patronal - Insurance company
Coaching client's digital transformation. Designing a website for third-party claims, transforming it into a digital process.
March 2018 - June 2018
Doppler
May 2015 - February 2018
UX / UI for websites and applications
Doppler website / Doppler Relay website & application / Doppler Academy website / EMMS 2017 website and digital communications.
May 2015 - February 2018
Degree
Visual Communication Design
(February 2007 - December 2013)
Facultad de Artes - Universidad Nacional de La Plata (UNLP), Buenos Aires, Argentina
Conferences, courses & more
June 2024
Course: Indi Young’s Emergent Data Synthesis
March 2024
Course: Pablo Stanley‘s Master Gorgeous UI Design Course
November 2023
Conference: ILA 2023 La Plata
Jun 2023
Course: Product Design for UX Designers by Franco Falaschi
2021/2022/2023
Course: Drama Improvisation Gaby Gavila
2020 (not finished)
Course: Coaching & leadership ELAC
September 2020
Seminar “XD Lab” by Magalí Amalla
October 2019
Conference: ILA 2019 Medellín
November 2023
Conference: ILA 2023 La Plata
April 2019
Bootcamp: Design Thinking Shiftseven
2015 - 2019
Community: IXDA
November 2018
Conference: ILA 2018 Rio de Janeiro
March 2017
Conference: GDC 2017 (Game Developers Conference San Francisco)
2017 (not finished)
Digital experiences degree UNICEN Tandil
2016
Course: “Agile Methodology” Empleartec Mar del Plata
2016
Community: Agile Mar del Plata / Agile Argentina’s organization crew
October 2016
Conference: ISA 2016 Chile
2015
Course: “UX, usability and UI” Lisandro Martinez
2015
Course: “The Course for Human-Centered Design” IDEO
2015
Course “Storytelling for change” with Richard Richards
October 2015
Conference: ISA 2015 Córdoba
December 2014
Workshop: “UX design user-centered solutions” Globant
December 2014
Workshop “Human centered-design” with GRIN - UNLP
2009/2012/2014 2015/2016/2017/2022
Conference: TRImarchi @ Mar del Plata
Teaching & Mentoring
June 2023
Workshop: Student-centered Innovation for University Extension Department
2020/2022/2023
Mentoring for Usina de ideas - Public University free entrepreneur program
2022
Mentoring for Transistemas - LGBTIQNB+ tech free courses
2020-2022
Free & paid mentoring sessions for UXers & entrepreneurs
October 2020
UX intro talk for DCV 3D (Visual Design Communication students)
August 2020
“Empathy: talking people get to understand each other” for IxDA mdq
February 2020
Workshop “Design Thinking” for trainee program for intive
June 2019
Workshop “Design Thinking” for entrepreneurs from Usina UNLP
June 2019
Workshop “Design Thinking” for leaders for Flux IT La Plata
March 2015
Webinar “Usability y Email Marketing” for Doppler Mar del Plata
September 2015
Workshop “Design Thinking” Mar del Plata’s Agile Argentina
August 2015
Workshop “Intro UX” for CAECE Mar del Plata's University